CEO of 3rd Element Consulting, Dawn Sizer, was recently a guest on the “State of Managed Services: Where We Are and Where We Are Going” podcast series by MSP Insights. The 4-part series brings together some of the brightest minds in the space to discuss the future of Managed IT Services from an MSPs perspective. You’ll find an overview and link to listen to each podcast below…
Episode One: Hiring and Retaining Talent
Hiring and retaining talent – no big deal. Right? This might have been the most spirited discussion, covering everything from the hiring process, managing differences between older technicians and the new breed of workers, and using Big Data to track and determine employee performance. Listen Now.
Episode Two: The Good, Bad, and Ugly of Partner Relationships
In this episode, we look at how MSPs can foster better relationships with partners, what partners can do to establish and lose trust, problems caused by partners moving into manages services, and more. Listen Now.
Episode Three: The Channel Ecosystem
In this episode, we look at how MSPs can foster better relationships with partners, what partners can do to establish and lose trust, problems caused by partners moving into manages services, and more. Listen Now.
Episode Four: Trends That Work
In this episode, we look at new, creative ways to support clients, the challenges MSPs are facing now and what challenges are looming, and how important is playing in the security sandbox. Listen Now.
