PROVIDING BOSTON IT SUPPORT AND SERVICES
We specialize in security-focused, strategic, and personalized Boston IT support. Our team of experts deliver exceptional computer support and services, ensuring that your IT infrastructure runs smoothly and efficiently. Whether you are seeking comprehensive computer IT support, robust managed services, or Boston Cybersecurity we have you covered. Overall, we know the best technology is the kind you do not have to think about. Choose 3rd Element to quickly resolve your issues, fortify your defenses, and gain peace of mind. For unparalleled Boston IT support, let our experts take care of your team.
Boston Industry Partners
We’re proud to partner with the best technology partners out there to deliver IT services that solve your most critical challenges. Moreover, 3rd Element serves diverse industries in the Boston area, including Healthcare, Insurance, Legal, and Construction sectors. We understand the unique IT challenges faced by these industries and offer specialized managed services to meet their specific Boston Cybersecurity needs. Partner with us and ensure your technology performs when the stakes are high in Boston.
Looking for Boston IT Support?
Modern technology has transformed the way organizations run. But the moment your tech doesn’t work at full capacity, your operations and security are at risk. We help by reducing that risk and providing Boston cybersecurity focused, strategic, and personalized IT support.
Get A No Sales Pitch ConsultManaged and Co-Managed Services
Whether you need full-service Boston IT Support or occasional expert services to augment your IT team, we’ve got you covered.
Device Management & Monitoring
Ensure your team’s devices are up-to-date, licensed, and working seamlessly to support your security.
Boston Cybersecurity
Leverage our security expertise to keep your operations up and running, no matter what. Security is at the forefront of everything we do, from building a cybersecurity strategy to business continuity plans.
Consulting
Maximize your technology infrastructure and ensure you meet all compliance requirements with strategic insight into problem areas and opportunities to develop a blueprint for future success.
Industry-Specific, Custom Cloud Services
Oversee any cloud network needs, from management to migration.
Cyber Risk Assessment
Schedule a no pitch consult with one of our experts. Learn about best practices, how to follow them, and what's best for your organization.
Help Desk
Mitigate and respond to any issue with our responsive, high-touch and proactive support team.
Continuity Planning
Continuity isn’t just your backup. Backups are important, but do you have a plan for an extended loss of power or other utility, active shooter, cyber attack, or a pandemic? Planning and preparation can be the difference between staying in business and going out of business.
Project Management
Get the outcome you want with expert help to plan, execute and monitor your IT projects. Minimize the risk while maximizing your benefits all without tying up your team.
Audio/Visual
From huddle areas and small meeting rooms to large scale town hall streaming, we can create cost effective solutions for your team to communicate internally as well as with the world.
Governance, Risk, and Compliance
Regulatory compliance affects most industries in some way. We help our clients navigate their risk by creating plans and strategic initiatives to adhere to the standards, laws, or regulations mandated by governing bodies.
The Elemental Edge
The Elemental Edge is our proprietary, white glove approach to IT Management and Service Delivery. This process is the client experience we have honed over more than twenty years in IT and rooted in industry standards.
Your organization has its unique technologies, pain points, and opportunities. Subsequently, we commit to learning how you do business to help you align your technology needs with your business strategy. Equally, we create a comprehensive plan that helps your company meet its goals and improve overall productivity.
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Industries We Specialize IN
Accountants and Insurance Agencies
First, we know that Accounting Firms and Insurance Agencies in Boston want to operate as efficiently as possible. Second, we provide you with the ability to quickly resolve issues, fortify your Boston cybersecurity defenses, and gain peace of mind. Lastly, this provides you with the freedom to think strategically about growing your organization instead of dealing with costly disruptions and mistakes that can set you back. Let our experts in Boston take care of your team.
Cannabis
Technology is a headache you don’t need, we know how many other ones you are dealing with in Boston. Whether you are designing a new grow, dispensary, lab or retrofitting an existing facility, 3rd Element will optimize and integrate the hardware, software, applications and the managed IT for Cannabis you need to drive business in Boston efficiently, day one. Our technical team is as passionate about customer experience as it is about innovation and works to deliver the technology you need to achieve operational efficiency.
Construction
3rd Element tailors our managed services to address industry-specific needs, such as project management, software integration, mobile device support, and secure data storage. We help Boston construction firms streamline their processes, improve efficiency, reduce downtime, and also enhance collaboration among teams. Let our experts take care of your team in Boston.
Healthcare
We provide an invaluable service to healthcare institutions offering effective and efficient IT, compliance, and Boston cybersecurity services. Subsequently helping you to free up resources that allow healthcare institutions to focus on core business values and patient outcomes. 3rd Element has experts with a wide variety of technical skill sets and deep expertise. Ensure your technology performs with the stakes are high with ongoing proactive maintenance for Healthcare.
Manufacturing
Looking to outsource your IT Support, or augment your internal team in CITY NAME? Our managed IT solutions can provide a range of benefits, from improved security and cost savings to access to specialists with industry experience. We are highly experienced in providing tailor-made services that cover every aspect of the manufacturing sector’s technology needs – from Data Compliance, Cloud Services, Wireless Setup & Management to Custom Solutions and more.
Legal
Imagine what your firm can achieve with consistent technology that just works. We give law firms in Boston access to a team of experienced professionals who are security-focused, offer strategic insight into complex technological challenges, hence can offer you a path to success by leveraging technology to your advantage. We also provide ongoing maintenance and support for any technical issues that may arise, meaning your firm can focus on your cases and clients in Boston instead of worrying about technological concerns.
Small Business
Every minute the technology in your Boston small business isn’t working puts your business and people at risk. Optimize your technology and safeguard your infrastructure with 3rd Element Consulting. Reclaim the freedom to focus on what’s next for your organization. We simplify technology so your Boston small business can thrive.
frequently asked questions
WHAT ARE MANAGED SERVICES?
Managed IT Services is a comprehensive, budgeted and predictable approach to managing and maintaining your IT infrastructure. It includes everything from 24/7 monitoring, cybersecurity, and support to on-site repairs, maintenance, and strategic IT and security consulting.
HOW DO MANAGED SERVICES HELP WITH CYBERSECURITY?
We offer comprehensive cybersecurity solutions to protect your business from various threats and threat actors. Our proactive approach includes Zero Trust architecture, threat detection, prevention, and response measures. We implement advanced security tools, monitor your network for potential risks, and ensure your systems are up-to-date with the latest security patches.
CAN YOU SUPPORT MY BUSINESS AS IT GROWS?
Absolutely! We work closely with all of our clients to provide strategic insight into potential problem areas in your business. We also look at the opportunities we see to develop a blueprint for future success. Finding ways to leverage tech to benefit your business and drive potential growth outcomes benefits us both. Plus – we love to see our clients grow!
WHAT TYPE OF SUPPORT CAN I EXPECT?
Our help desk is available 24/7/365 to provide white glove support. Often it will be remote support, as not everything needs completed on site. However, people do business with people, and we like to see you too, so expect to see us on site as well. We prioritize issues to minimize downtime and keep your business running smoothly.
ARE CLOUD SERVICES SUITABLE FOR MY BUSINESS?
It depends.
Our cloud services are industry specific and can almost always meet the needs of your business. There are always exceptions to the rule with compliance. Usually, we can overcome them.
We do provide cloud services that ensure your cloud infrastructure is reliable, secure, and cost-effective. Our experts will work with you to develop a customized cloud strategy, taking into consideration factors such as security, data storage, application hosting, disaster recovery, and also any compliance needs you may have.
Headquartered in Central PA
Serving Businesses Nationwide
Ensure your technology performs when the stakes are high
We simplify technology so your business can thrive.
Imagine what your organization can achieve with
consistent technology that just works.
Call us today, or fill out our online contact form to get started.