Blog
Posted when something real happens.
Regulatory deadlines, industry recognition, speaking engagements, and quarterly reflections. Written when there is something worth saying, not to fill a calendar slot.
What gets covered
Four topics, because those are the ones that keep coming up.
Most posts fall into one of four areas. IT strategy, meaning budgeting, roadmapping, and the decisions leadership has to make before a renewal or a growth push. Security and compliance, including breach response, insurance requirements, and what a framework actually asks of a business your size. Managed services, covering what a provider should handle, what switching really involves, and how to tell whether yours is doing the job. And industry commentary, which is where recognition, speaking engagements, and conference takeaways land.
Posts here are the shorter, time-bound pieces. When a topic needs a fuller explanation that stays useful for years, it becomes a guide in the resources library instead. If you are trying to solve something specific today, start there. If you want to know what we think about what is happening right now, start below.
- Practical Guides
The Two Numbers That Decide If Your Business Survives a Bad Day: RTO vs. RPO Explained
Most businesses have backup software running. Almost none have a tested, actual number behind the two questions that matter most when something breaks.
Read more: The Two Numbers That Decide If Your Business Survives a Bad Day: RTO vs. RPO Explained - Practical Guides
Beyond the Help Desk: What Real IT Ownership Looks Like for a Field Service Business
Reactive IT support fixes the error code in front of it. Real ownership means the device fleet, the dispatch platform, and the offboarding process are all held to the same standard, before a lost tablet or a departing technician becomes the expensive kind of lesson.
Read more: Beyond the Help Desk: What Real IT Ownership Looks Like for a Field Service Business - External Publication
Dawn Sizer Wrote for GTIA on When MSPs Should Actually Automate
Her latest piece for GTIA lays out a practical framework for deciding what to automate first, and what to leave alone for now.
Read more: Dawn Sizer Wrote for GTIA on When MSPs Should Actually Automate - Speaking & Events
Reflections from the Cyber Resilience Centre Summit in London
Dawn Sizer attended the Cyber Resilience Centre Summit in London as a GTIA National Ambassador, joining government, law enforcement, and industry leaders on framing cyber risk as a business risk.
Read more: Reflections from the Cyber Resilience Centre Summit in London
Common questions
Questions leadership usually asks first.
Who actually writes what's posted here?
Is this blog just marketing, or is there real content here?
Why do some posts cover industry recognition or speaking engagements instead of IT topics?
Next step
Get a clearer view of your IT environment.
Find out what is working, where the risks are, and what needs attention next.