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3rd Element Consulting

Contact

Reach 3rd Element.

Tell us what's going on and we'll get back to you within one business day. If you'd rather start with a real look at your environment, the IT Environment Review is there whenever you want it.

Schedule a Review

Office

3rd Element Consulting
74 West Main Street, Mechanicsburg, PA 17055

Phone: (717) 763-6800

Hours: Monday–Friday, 8:30am–5:00pm ET.

After hours: Outside those hours, we have staff on call for after-hours issues and emergencies.

Send us a message

Get in touch

Questions about our services, our pricing, or whether we'd be a fit for your business. This form reaches a person here, not a sales queue.

Existing client needing support?
Please submit a ticket through the Client Portal.

Technology vendor, distributor, marketing company, recruiter, or sales representative?
Please use our Vendor Registration form.

Thinking about changing your IT situation?
You're welcome to start here. If you'd rather go straight to a conversation about your environment, you can book an IT Environment Review instead.

Common questions

Questions leadership usually asks first.

What happens after I submit this form?
Someone on our team reads it and responds within one business day. It is not an automated sequence. If you already work with us and something needs attention right now, the client portal is the faster path, because it routes straight to the team managing your environment.
How fast do you typically respond?
For general inquiries, you'll hear back within one business day, usually faster during business hours. For existing clients, the client portal routes your request straight to the team already managing your environment, and that's the fastest path to a real response. This contact form is read by a person, but it isn't monitored like a support queue.
Do you only work with businesses in Central Pennsylvania?
No. We're based in Mechanicsburg and most of our clients are in Central Pennsylvania. We are headquartered in Central Pennsylvania and serve organizations nationwide, especially organizations that want their IT managed to a written standard and don't need a technician in the building every week.
Should I use this form or schedule an IT Environment Review?
Either one works. Use the form if you have a question, want to understand pricing, or aren't ready for a longer conversation yet. Book the Review if you want a clear picture of what's actually in your environment and what needs attention. You don't have to sit through a review to get a question answered.