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Regulatory deadlines, industry recognition, speaking engagements, and quarterly reflections. Written when there is something worth saying, not to fill a calendar slot.
- Practical Guides
There's a Higher Bar to Drive a Zamboni Than to Run Your Company's IT
A conversation with Josh Hohbein of centrexIT on 3rd Element Live surfaced an uncomfortable truth: almost anyone can start an MSP tomorrow and be responsible for your entire IT environment by next week. Here are the two questions that actually separate a mature provider from someone learning on your business.
Read more: There's a Higher Bar to Drive a Zamboni Than to Run Your Company's IT - Practical Guides
IT Budgeting for 2027: Where to Actually Prioritize Tech Spend
Q4 budget conversations are really about next year. Here's a straightforward way to sort technology spending into what's non-negotiable, what's coming due, and what's a real strategic bet, instead of one long undifferentiated wish list.
Read more: IT Budgeting for 2027: Where to Actually Prioritize Tech Spend - Practical Guides
The Two Numbers That Decide If Your Business Survives a Bad Day: RTO vs. RPO Explained
Most businesses have backup software running. Almost none have a tested, actual number behind the two questions that matter most when something breaks.
Read more: The Two Numbers That Decide If Your Business Survives a Bad Day: RTO vs. RPO Explained - Practical Guides
Beyond the Help Desk: What Real IT Ownership Looks Like for a Field Service Business
Reactive IT support fixes the error code in front of it. Real ownership means the device fleet, the dispatch platform, and the offboarding process are all held to the same standard, before a lost tablet or a departing technician becomes the expensive kind of lesson.
Read more: Beyond the Help Desk: What Real IT Ownership Looks Like for a Field Service Business
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